Returns & Exchange

• What is your usual order processing time?

All orders are processed & shipped within 1 business day.

• How are the goods sent?

Goods are sent by a reputed & reliable courier company like UPS or FedEx.

• When should I expect the ordered goods?

Goods are usually delivered within 5-7 business days from the shipping date.

• It is beyond the expected shipping date & I have still not received my order, what should I do?

If order delivery has been delayed beyond the expected date, drop us an email using our Contact Us page. The delay could be because of some problem in the address or a delayed flight. Whatever be the reason, we would look into it.

• What are your shipping charges?

We were able to negotiate with the shipping companies for some of the lowest shipping charges. The shipping charges for one shirt/blouse/skirt/pants is usually USD 9.95 & for one coat/vest/cloak, it is USD 14.95.

• I need to track my order; can you send me a tracking number?

Of course, we can. Just drop a request for tracking number using our Contact Us page. The tracking number would be sent to you at the soonest. Note: Remember to indicate your Order ID when sending the request.

• My item was damaged during shipping. Now what?

No need to worry. We would help you place a claim with the shipping company & get the refund. Shipping companies like UPS are actually very quick with such claims.

• Do you ship to UK, Australia, Greece, Turkey, Finland & Zebraland?

Yes, yes we do provide WorldWide Delivery for our products.